All orders are prepared on the day of delivery (in the case of same-day delivery) and are sent to your predefined address through our courier partner, Svelta (https://www.svelta.com.cy/en).
On the day of delivery, our courier partner will sent an instant message to the phone number you have specified through WhatsApp, Viber or SMS, with the details and the time of delivery. Through instant messaging you will also be able to change the delivery address or delivery time, if you so wish, after communication with our courier partner.
Keep in mind that our products are fresh so any change in the date of delivery may, in some remote cases, affect slightly the quality of the end product.
Products will, under normal circumstances, be delivered during the afternoon and you will be able to see in real time the exact location of your order through our courier partner’s dedicated platform.
Same Day Delivery
Place your order by 10:00 AM and you will be able to receive your products on the afternoon of the same day, if you are located within the limits of any city in Cyprus.
For deliveries in addresses outside of city limits, delivery may require 1 or 2 days extra.
Choosing delivery date
When placing your order, you will be asked to define your preferred delivery date. You may select the next available date or pre-order for a future date.
We strongly suggest to place your orders well in advance and in a timely manner to ensure better service.
Changes to these delivery methods
The Owner reserves the right to make changes to this delivery policy at any time by giving notice to its Users on this page and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner.
It is strongly recommended to check this page often.